INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, the product images on our website represent the actual items. However, slight color variations may occur due to lighting or screen settings. We strive to provide accurate images of all our products.
Where can I view my sales receipt?
After completing your purchase, you will receive an email with your sales receipt. You can also access it by logging into your H2 Linen account and viewing your order history.
How can I return an item?
If you are not satisfied with your purchase, you can return the item within our return period. Please contact our customer service team to initiate a return and follow the instructions provided.
Will you restock items indicated as “out of stock?”
We do restock many of our popular items. If a product is currently out of stock, we recommend signing up for notifications, and we will notify you when it becomes available again.
Where can I ship my order?
We offer shipping on united kingdom. You can enter your delivery address during checkout, and we will inform you if we deliver to your area. Please check our shipping policy for more detailed information.
INFORMATION ABOUT US